Position: Senior Backend / Integrations Engineer
Client: Enterprise SaaS / AIOps Platform (Name Veiled)
Engagement Type: Contract
Location: Remote (Preference: East Coast / Central time overlap)
Start Date: ASAP
Level: Senior

Role Overview

Our client is a leading company in the IT operations and incident management space, providing a platform for automation, monitoring, and system reliability, is now looking for a Senior Backend / Integrations Engineer to design and build scalable integrations and data pipelines connecting the platform with various external systems. This role focuses on API integrations, event-driven architectures, and data normalization, ensuring reliable and efficient data flow across distributed systems.

The platform also incorporates AI-assisted development workflows and AI-driven features, where engineers may contribute to prompt design, automation logic, and AI-enhanced processing layers.

Key Responsibilities

• Design and build scalable integrations with external enterprise systems
• Develop event-driven architectures (webhooks, polling, streaming, API orchestration)
• Implement backend services using Node.js and cloud infrastructure (AWS)
• Process and normalize high-volume, real-time data flows
• Support AI-assisted product features, including:
  • prompt design and optimization
  • AI-driven automation workflows
• Ensure reliability of integration pipelines in production environments
• Handle API versioning, schema changes, rate limits, and backward compatibility
• Build and maintain testing pipelines (unit, integration, staging)
• Collaborate with product, engineering, and customer-facing teams
• Troubleshoot complex cross-system integration issues
• Maintain technical documentation of integrations and workflows

Requirements

• 5–7+ years as a Backend / Integrations Engineer
• Strong experience with Node.js or similar backend stacks
• Experience with REST APIs, webhooks, and distributed systems
• Experience with AI-assisted development tools (Copilot, Cursor, Claude, etc.)
• Understanding of prompt engineering basics
• Experience with event-driven architecture
• Experience working with cloud platforms (AWS preferred)
• Strong debugging and system troubleshooting skills
• Experience delivering features end-to-end (design → production)
• Comfortable working in complex distributed environments
• Strong communication skills across technical and non-technical teams

Nice to Have

• Experience with enterprise integrations (ITSM, monitoring, collaboration tools)
• Familiarity with authentication protocols (OAuth, SAML, API keys)
• Knowledge of data formats (JSON, XML)